Hosting & Maintenance
Keep Your Site Running Smoothly with Reliable Hosting & Ongoing Support
Ensure your online platform runs smoothly and securely with our reliable hosting and maintenance services. From regular updates and performance monitoring to swift issue resolution and security enhancements, we keep your site optimized and protected. Let us handle the technical side, so your website stays fast, functional, and ready to serve your audience without interruptions. Secure, efficient, and stress-free website hosting and maintenance for businesses that value uptime and performance.
Included as standard with
EVERY hosting care plan
Hosting
We will host and manage your server environment.
Security Updates
Regularly monitored and updated.
Back Ups
Daily Server Backups and Weekly External Backups
SSL
Browser padlock with Let's Encrypt security certificate.
Speed Optimisation
Image formatting and cache plugin for fast load times.
Analytics
GDPR friendly independent analytics.
Anti Spam
Installed as standard to filter out spam and bots.
Sitemap
Submitted to Google Search Console and Bing for indexing.
Our Care Plan Tiers
Basic Care Plan
From
£11 per month
This is our starter option for those on a budget. There will be no licenced plugins required for your build if you are on this Care Plan.
🔒Security updates and monitoring are included with all Care Plans as standard.
This Care Plan does not include content management or content updates.
Standard Care Plan
From
£15 - £32 per month
Includes licenced plugins that we use as standard for your website build, and these are included as part of this Care Plan.
🔒Security updates are included with all Care Plans as standard.
This Care Plan does not include content management or content updates.
Premium Care Plan
From
£35 - £60 per month
Includes licenced plugins that we use as standard and, project specific plugins that we will manage as part of this Care Plan.
🔒Security updates are included with all Care Plans as standard.
This Care Plan does not include content management or content updates.
Move your website onto one of our hosting plans
Hosting FAQs
Where will my website be hosted?
Your website will be hosted on our fully managed UK Based Servers. As part of our Hosting & Maintenance Care Plans, we aim to keep your website secure with all plugins, themes, and PHP versions regularly updated and daily server backups taken.
I already have hosting
We exclusively build and maintain websites within our own hosting environment. This ensures we can efficiently monitor performance and address any issues in a system we have carefully configured and optimised.
What happens if I want to move my website?
Our website package prices are based upon signing up for our Hosting & Maintenance for a minimum of 12 months.
If after 12 months you wish to move hosting, you can either use our migration service or we will send you the files for you to organise the migration.
If there are paid licences associated with your website install, you will be responsible for them once the website has been transferred. This will be detailed in your Client Portal.
What is included in my website maintenance?
Updates, Security Monitoring and Backups
We monitor your website and WordPress news feeds for any security issues with plugins. As a rule we update once a week, unless there are specific security alerts for a plugin or Theme, then we update as soon as possible.
If we are aware of known conflicts between plugins, we will wait until a safe patch has been released before we update.
WordPress Builders
We build our websites in WordPress with either Elementor Pro, Bricks or WordPress native themes. We have developer licences for Elementor Pro and Bricks. When you are on our maintenance plan, these licences will be included.
If you transfer away from our hosting and maintenance plan, then you will be responsible for acquiring and renewing your own licences.
Plugins
We often use plugins that offer increased functions for your website. Some of these plugins that we have a developer licence for will be included.
If your website requires a licensed plugin (that we don’t have a licence for) you will need to purchase and renew the licence.
If you transfer away from our hosting and maintenance plan, then you will be responsible for acquiring and renewing your own licences.
Support
Errors and problems related to functions, security, and updates are covered by your Hosting & Maintenance plan.
What is not included in my website maintenance?
Support for:
- Problems caused by your error
- Poor quality images
- Content mismanagement: accidental deletion of content/images
- Administration of users (unless security related)
Content Management
This depends on your build type and Hosting & Maintenance plan. If you have a static website, we can make minor content adjustments or if we have built you a dynamic CMSÂ (content management system) you will be responsible for adding and managing content.
We also offer content management packages if you require ongoing support with adding/uploading content, and administering your website and users.
